Shipping Policy

We extend a warm welcome to you and thank you for choosing Shangdon. As part of our commitment to providing exceptional service, we've outlined our shipping policy below to ensure a seamless and satisfying shopping experience.

Shipping Location
All orders are dispatched from our facility located at:
No.16, LeLin Street, DongFang JinDing Plaza, 5th Floor, Room 5009, Tongyi Industrial Zone, Guzhen Town, ZhongShan City, GuangDong Province, China 528421

Order Handling Time
Orders are typically processed within 1 day after payment. 

Order Transit Time
We partner with trusted carriers like DHL, USPS, and others to ensure swift delivery. Shipping to the United States typically takes around 3-6 days.

Shipping Restrictions
We exclusively ship products to the US. However, deliveries are not available in the following areas:

  • American Samoa
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • Puerto Rico
  • Rhode Island
  • S. Virgin Islands
  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific
  • APO/FPO addresses

Shipping Fees

  • For orders over $79, we offer free shipping.
  • For orders under $79, there's a flat-rate shipping fee of $9.9.
  • This policy applies to orders shipped within the United States.
  • There are no hidden fees beyond what you see at checkout.

Customs Duties
We cover all customs duties for every order placed in our store.

Order Tracking
Once your order is ready for shipment, you'll receive an email notification with your tracking number. Please check your spam folder if you don't receive it promptly. For any tracking inquiries, feel free to contact us.

    For further assistance or inquiries, don't hesitate to contact us.